Welcome to Ethical Channel Fundación María Cristina Masaveu Peterson


Welcome to the Whistleblowing Channel. If you detect or suspect any irregularity or non-compliance with regulations, you can report it to us through this channel. To facilitate the investigation, it is important that you provide all available information.

As stated in the Internal Information System Privacy Policy, in order to protect your personal data, all communications will be processed independently and confidentially.

If you wish, you can submit your complaint anonymously. Regardless of whether you choose this option, when submitting your complaint, you can decide whether you wish to be informed about the actions taken by the company regarding the information provided. The Complaints Channel allows us to communicate securely with you through an email inbox where, using a unique code and password assigned to your registered complaint, you can check its status, correct any formal errors, and/or provide additional information. For security reasons, please note that codes and passwords cannot be recovered; therefore, if you lose them, you will need to submit a new complaint.

Reprisals against those who report crimes and their families are prohibited. Once a case has been processed, if it is determined that the report was filed in bad faith or based on false information or testimony, disciplinary proceedings will be initiated against those responsible.

All complaints relating to any conduct that may constitute a violation of the law or the Code of Conduct will be duly investigated, including those submitted anonymously, provided they contain sufficient information to permit investigation.

We remind you that you can report to the Independent Whistleblower Protection Authority (AAI) or to the relevant authorities or autonomous bodies of the Commission any act or omission that may constitute a violation of European Union law as set out in Directive 2019/67/EC of the European Parliament and of the Council of 23 October 2019, as well as serious criminal and administrative offenses, including those that result in financial losses for the Public Treasury and Social Security.

The procedure for handling received complaints is as follows:

Acuse de recibo 7 días
RCN analiza la denuncia
Comunicación de la decisión al informante 10 días
RCN investiga el caso
RCN informa al denunciado, 3 meses
RCN cierra el caso
CO are the initials of Compliance Officer.


The CO will take one of the following actions:
  • Not accept the complaint.
  • Accept the complaint.
  • Refer the complaint to the Public Prosecutor's Office or, where applicable, to the European Public Prosecutor's Office, if the facts may constitute a crime.
  • Transfer of the complaint to another competent unit for processing (for example, complaints of workplace harassment). Before accepting the complaint, the CO may require the complainant to correct any deficiencies in the complaint within ten days.


Further information on the procedure for reporting irregularities can be found in the General Policy on the Internal Information System and whistleblower protection. General Policy Relative to the Internal Information System and defense of the informant.